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Communication Skills for Leaders

Event calendar iconAugust 24 - 25, 2022

Event time icon11:00 a.m.

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Event category icon Leadership

Communication Skills for Leaders

Event calendar icon greyAugust 24 - 25, 2022

Event time icon211:00 a.m.

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This course will be delivered on-site in Marshall Islands.

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Registration is open to insular government professionals.

Overcome barriers to effective office communications. Develop strategies to increase your ability to be understood by identifying your own communication style and that of others. Explore methods of interpreting verbal and nonverbal feedback and the use of appropriate repetition to clarify communications.  Communicating during periods of change can create conflict; participants will examine methods to best communicate during times of transition.

This course uses lectures, discussions, and small group exercises focused on building the following competencies: leadership, supervisory skills, effective communication, developing effective vision, and innovation.

Event will learn icon What You Will Learn

  • Examine the importance of good communication in managing self and others
  • Identify both the positive and negative factors affecting good communication
  • Select the appropriate media to use in communicating your message
  • Explore how nonverbal behavior affects the quality of your communication
  • Develop strategies for communication in times of transition
  • Understand the components necessary for effective interpersonal relationships in a virtual environment

Event backend icon Who Should Attend

Supervisors and Managers in the RMI Government who directly or indirectly manage others can benefit from this training. This program can benefit those who provide direction and leadership to staff without direct reporting authority, such as project leaders or matrix managers.

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For all on-site training in the insular areas, the Graduate School USA's Pacific and Virgin Islands Training Initiatives (PITI-VITI) works closely with local training hosts to ensure that participants, instructors, and training support staff enjoy a safe learning experience. Please note the following:

  • Full details of PITI-VITI's health and safety guidelines are available here.
  • Local health and safety guidelines for the government of Marshall Islands, which will be hosting this training, is available at http://rmihealth.org/.
  • Please contact PITI-VITI Admin at [email protected] with any questions or concerns.
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August 24 - 25, 2022

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11:00 a.m. to 1:00 p.m.

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CPEs - 4 Credit Hours

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On-Site, Marshall Islands

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World Bank Training Room. Marshall Island Development Bank Level 4, Room 405, Marshall Islands

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Course Description


moderator iconInstructor

Susan Murphy

Le'Angela Ingram

Baltimore, MD

Ms. Ingram develops and provides training and management consulting and facilitation services for organizations across the federal sector as well as for private sector clients. Her areas of specialty include Leadership Development; Cultural and Workforce Diversity, Instructor Development; Team Building; Effective Meetings; Emotional Intelligence; Resilience, Change Management; Conflict Resolution,; Cross-Gender Communication and Sexual Harassment, Emotional Intelligence; Customer Service and a host of other courses. Ms Ingram is principal author of more than 50 curriculum packages in the above areas now in use across the United States, Africa and Japan. Ms. Ingram holds a Bachelor Business Administration from Howard University and a Masters Degree in Organization/Human Resource Development from Johns Hopkins University, where she also completed two Hopkins Fellowships in Change Management and Women, Leadership and Change. She is certified by Williams Bridges, Leading Change, Toronto,CA , MBTI, and Emotional Intelligence- 360 Feedback, Otto Kroger Associates. Certificate as Sherpa coach.

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