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Emotional Intelligence

Course Category Audit

September 10, 2025

8:00 a.m.

Change

On-Site

This course will be delivered on-site in CNMI.

Registration is open to insular government professionals.

Course Description

Managing positive and productive relationships throughout the audit, directing, coaching or working with members of the audit team, and dealing with auditees, organizational management and external stakeholders can be emotionally challenging and often confrontational. Auditors often must deal with difficult people in difficult situations - and must deal with the auditees! This executive seminar will examine the emotionally intelligent competencies and communication skills necessary to maintain control, and better connect with people in defusing angst and in building positive, cooperative relationships for constructive problem solving and inspired action. We will explore differences in personality types that cause misunderstandings, how to manage your own hot buttons, and how to manage difficult personality types or potentially contentious situations for positive outcomes.

What You Will Learn

Examine and work toward achieving these key characteristics of emotional intelligence for personal effectiveness in auditing and leading change - Self awareness, Self control, Attitude and Motivation, Empathy, Social competence
Maintain control, power and influence by managing challenging personalities and situations
Build strong working and personal relationships through mutual trust and confidence to overcome the natural resistance to change and maximize the personal leadership for buy-in and action
Apply critical thinking skills across the elements of emotional intelligence to achieve greater influence and situational awareness

Who Should Attend

APIPA conference sessions are intended for island government accountability professionals. Audit, budget, finance, accounting, and related management and staff members will find interest and value in this presentation.

NEXT SESSION

DAYS

HOURS

MINS

SECONDS

September 10, 2025

8:00 a.m. to 5:00 p.m.

Change

CPEs - 8 Credit Hours

On-Site, CNMI

TBD, CNMI

Instructor

Michael Binder

Washington, DC

Michael, Gradudate School USA Instructor, is the fomer Director of the Graduate School USA, Government Audit Training Institute. Hes has served over forty two years in federal audit staff, management and executive positions in GAO, the Inspector General community and as Acting Inspector General of the National Endowment for the Arts. Michael has a BBA and MBA in Finance and Economics from the George Washington University, attended Harvard University, the Federal Law Enforcement Training Center and the Federal Executive Institute. He is a Certified Internal Auditor, a Certified Fraud Examiner, and a former national officer of the Association of Government Accountants.

Photo Gallery

Photos from recent activities hosted by the Pacific and Virgin Islands Training Initiatives (PITI-VITI) in support of conferences, training and leadership development, are available below.