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The Emotionally Intelligent Auditor

Course CategoryAudit

Event calendar iconSeptember 02, 2021

Event time icon9:00 a.m.

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Virtual

This virtual course will be delivered regionally via Zoom.

Registration is open to insular government professionals.

Course Description

Managing positive and productive relationships during the course of audit work, directing, coaching or working with members of the audit team, and dealing with auditees, organizational management and external stakeholders can be emotionally challenging and often confrontational. We often have to deal with difficult people in difficult situations– and they have to deal with us! This executive seminar will examine the emotionally intelligent competencies and communication skills necessary to maintain control, and better connect with people in defusing angst and in building positive, cooperative relationships for constructive problem solving and inspired action. We will explore differences in personality types that cause misunderstandings, how to manage your own hot buttons, and how to manage difficult personality types or potentially contentions situations for positive outcomes.

Will learn icon What You Will Learn

  • Examine the emotionally intelligent competencies and communication skills necessary to maintain control
  • Connect with people in defusing angst and in building positive, cooperative relationships for constructive problem solving and inspired action
  • Explore differences in personality types that cause misunderstandings, how to manage your own hot buttons, and how to manage difficult personality types or potentially contentions situations for positive outcomes

Who Should Attend

APIPA conference sessions are intended for island government accountability professionals.  Audit, budget, finance, accounting, and related management and staff members will find interest and value in this presentation.

Info icon Tuition Fees

With funding support from the United States Department of the Interior, Office of Insular Affairs, courses are available free of charge for government accountability professionals within the insular areas. The course fee is waived and there is no cost to register and attend, Professionals who do not meet the above criteria, please contact [email protected].

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September 02, 2021

9:00 a.m. to 11:00 a.m.

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CPEs - 2 Credit Hours

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Virtual Delivery

moderator iconInstructor

Michael Binder

Michael Binder

Washington, DC

Michael, Gradudate School USA Instructor, is the fomer Director of the Graduate School USA, Government Audit Training Institute. Hes has served over forty two years in federal audit staff, management and executive positions in GAO, the Inspector General community and as Acting Inspector General of the National Endowment for the Arts. Michael has a BBA and MBA in Finance and Economics from the George Washington University, attended Harvard University, the Federal Law Enforcement Training Center and the Federal Executive Institute. He is a Certified Internal Auditor, a Certified Fraud Examiner, and a former national officer of the Association of Government Accountants.

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